The Product Brief
in which I discuss ideas to improve or next-step products, write about technical people writing, and ramble about life
Archive of posts with category 'writing'
tl;dr: A good ticket is clear, correct, complete, and concise. It uses straightforward grammar, includes background information to aid good decision-making, and sets clear expectations. A good ticket is neither...
I am frequently asked, “What are some good places to learn technical writing?” This page will be an evolving document listing off forums, organizations, and even books (gasp!) that have...
